CAP Program Highlight: Oregon AIDS/STD Hotline

Oregon AIDS/STD hotline

(503) 223-AIDS | (800) 777-AIDS

(800) 449-6940 en espanol

Monday through Friday, 9am - 6pm and Saturday from 12pm - 6pm

Operating since 1987, the Oregon AIDS/STD Hotline is a volunteer-staffed program that provides HIV/STD and viral hepatitis information and referrals by phone and online to youth and adults across Oregon and the Northwest. Compassionate counselors answer questions and provide support to thousands of callers annually.

Though initially created to provide basic information on HIV/AIDS transmission and risk evaluation, the Hotline has been expanded over the years to include other services in response to changing needs in the community. The Hotline has become a statewide information and referral line for sexually transmitted infections (STIs). Many callers are unaware that they are at risk for other STIs, some of which do not show symptoms. Hotline counselors help callers identify any possible risks and provide information on testing resources.

Along with the free and confidential hotline, the program has expanded to include:

• Live online chat with trained Hotline counselors
• A statewide training calendar for providers
• Tips and advice for those living with HIV/AIDS
• Frequently Asked Questions
• A list of test sites and needle exchange programs in Oregon
• An easy database search for resources by county

The Hotline provides factual information about HIV, STDs, and viral hepatitis as well as referrals to services such as testing. If needed the Hotline can mail out brochures and fact sheets to callers. Hotline counselors can also provide over the phone support for people infected or affected by HIV/AIDS. Hotline volunteers maintain a presence in several popular internet chat rooms, providing support around prevention and harm reduction.

Check out the Hotline on Facebook or read the blog!

For more information or for hard copies of HIV/AIDS fact sheets, contact Claire Backenstow, Hotline Coordinator.